July 2011 eNewsletter

Receive eAlerts

Take advantage of eAlerts, which are emails sent to notify you of certain transactions or events happening on your account. This is a free service to our members. eAlerts can be sent via email or to your mobile phone within minutes of the actual transaction. There is absolutely no limit to the number of eAlerts you can sign up for.

To set up this service or view answers to frequently asked questions, log into MemberConnect, and select eServices, then eAlerts.

There are several different types of eAlerts you may select including:

 

Notice of Change to Funds Availability Policy

Federal Regulation CC has changed to increase the amount of funds available from the deposit of checks other than those immediately available.  Paragraph #5 of our Funds Availability Policy has changed as follows:

5. AVAILABILITY OF OTHER CHECK DEPOSITS — The first $200.00 from a deposit of other checks will be available by the first business day after the day of your deposit. The remaining funds will be available by the second business day after the day of your deposit. For example, if you deposit a check of $700.00 on a Monday, $200.00 of the deposit will be available by Tuesday. The remaining $500.00 will be available by Wednesday.

Notice of Member Account Verification

The Supervisory Committee has engaged Clifton Gunderson, LLP Certified Public Accountants, to complete the annual audit of Austin Telco Federal Credit Union.  In conjunction with the audit, the auditors will select a sample of members share and loan accounts to verify the account balances directly with account owner by letter.  If your account has been selected as part of the auditing process, you will receive a letter from Clifton Gunderson, LLP requesting information on a designated account.

 

 

 

eSign Makes Getting a Loan More Convenient Than Ever

Sign your consumer loan documents from the convenience of your home or office*. No more schedules to coordinate or trips to a branch during business hours; your documents are sent to you via an email link.

Austin Telco has partnered with DocuSign, the world's leading eSignature service. DocuSign is trusted by a global network of more than 8 million DocuSigners to complete more than a million pages of business documents online every day. Simply log onto our secure site, verify your identity, review the documents, and e-sign. The eSign workflow is fully automated and all parties will be notified once the documents have been completed and ready for funding.

eSign from Austin Telco is fast, easy, and saves time and paper. Ask your loan officer about eSign today!

*Applies to most consumer loan documents, eSign is not available for mortgage or home equity loans.

Preferred Auto Dealers

Time for a new set of wheels? Let us simplify your search. Our preferred auto dealers provide consistent, no-hassle pricing to all ATFCU members. To participate, follow four simple steps:

1. Make an appointment.
2. Bring your pre-approval certificate.
3. Save one of our participating dealer representatives for your last stop.
4. Identify yourself as an ATFCU member.

Select a preferred auto dealer.

Mortgage Loans

Unlock your dreams. Austin Telco Federal Credit Union is partnered with CU Members Mortgage to offer a complete package of mortgage loan products to our members. Whether you're ready to buy your first home, moving up to that dream house, or just refinancing to take advantage of lower mortgage rates; we have a loan program to suit your needs.

Visit our Mortgage Loan Department, located on the second floor of our Shoal Creek branch. Call Mark Crowley to set up an appointment; he will be happy to discuss your situation and provide options and suggestions to help make your real estate dreams come true. (512) 302-5555 or (800) 252-1310, Ext. 7388. NMLS #458989

Loan and Savings Rates

Our loan rates will give you something to smile about. Click below for outstanding rates on Commercial Real Estate, Home Equity, Auto Loans and more!

Stack up the savings with one of our great savings products. Click below to see our excellent rates on Share Certificates, Money Market, Regular Savings and more!

 

Investment Services

Statistically Speaking

As of June 30, 2011

Number of Members
68,786
Number of Checking Accounts
36,073
Capital
$101,392,344
Loans
$351,854,630
Deposits
$1,035,004,381
Assets
$1,138,810,401

Regular Hours

Monday & Friday
All Lobbies             9:00 AM - 6:00 PM      
All Drive-Thru's      7:30 AM - 6:00 PM

Tuesday, Wednesday & Thursday
All Lobbies            9:00 AM - 4:00 PM      
All Drive-Thru's     7:30 AM - 6:00 PM

Saturday
Select Lobbies*    9:00 AM – 1:00 PM
All Drive-Thru’s     9:00 AM – 1:00 PM

*La Frontera, Taos, Leander, Bastrop, Pecan Park, Brodie Lane, Georgetown, Lakeway, Cedar Park, Buda, Stone Hill, Tech Ridge, Taylor, Lockhart and University Oaks

If you have any questions or need more information on our locations, please call (512) 302-5555 or (800)252-1310, Ext. 7000.

Contact Information

Mailing Address
Austin Telco Federal Credit Union
8929 Shoal Creek Blvd
Austin, TX 78757

Phone Numbers
Austin Metro Area: (512) 302-5555
Toll Free: (800) 252-1310

Department Extensions
Bookkeeping: 7190
Loan Department/Member Services: 7194
Administrative Office: 7000

Email Contacts
General Mailbox: atfcu@atfcu.org
Questions, comments, concerns: memberfeedback@atfcu.org
MemberConnect Help: techsupport@atfcu.org

Twitter
www.twitter.com/austintelco

Executive Team

Management
James D. Poplin, President/CEO
Robert Hernandez, Sr. VP, Finance/CFO
Tony Rawls, Sr. VP, Lending/CLO
Karen D. Robinson, Sr. VP, HR & Branch Operations
Brett Watkins, VP, Information Systems
Raye Anne Cawthon, VP, Accounting
Jim Howey, VP, Lending
Pamela W. Cotton, VP, Member Services
Kathleen Miller, Assistant VP, Administrative Services
Sandie Peña, Assistant VP, Branch Operations

Board of Directors
R.B. Smith, Chairman
Joyce Howell, Vice Chairman
Paul Paulsen, Treasurer
Charlene Spillmann, Secretary
Dottie Tichavsky, Security/Safety Officer
Joyce Askins, Membership Officer
Larry Lantrip, Board Member

Supervisory Committee
Steve Read, Chairman
Don Adams, Secretary
Larry Lee, Member
Larry Lantrip, Board Liaison

eNewsletter Editor
Melanie Tipps, Marketing Director